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Billing sync delayed

Ada Okafor · #2048

14 September

Hi team, our payment went through, but the invoice still shows pending. Can you check the sync?

Ada · 13:54

Thanks, Ada. I’m checking the payment and sync status now. I’ll update you here shortly.

You · 14:06 · Sent

Private note · 14:18

Payment confirmed. Billing sync retry queued; waiting for the invoice to refresh.

Thanks for checking. Please let us know once it’s updated.

Ada · 14:22